Privacy Policy

Quickfoam.co.uk
Operated by Birmingham Foam Shop Ltd

1. Introduction

Quickfoam.co.uk is operated by Birmingham Foam Shop Ltd (Company Number: 14015710).

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or contact us.

By using this website, you agree to the terms of this Privacy Policy.

2. Data Controller

Birmingham Foam Shop Ltd is the data controller responsible for your personal data.

Registered Office:
783 Warwick Road
Tyseley
Birmingham
B11 2HA
United Kingdom
Email: info@birminghamfoamshop.co.uk

If you have any questions about this policy or wish to exercise your data protection rights, please contact us using the details above.

3. What Personal Data We Collect

We may collect and process the following types of personal data:

A. Information You Provide to Us

Identity Data

• Full name
  
• Title
  

Contact Data

• Billing address
  
• Delivery address
  
• Email address
  
• Telephone number
  

Financial Data

• Payment details (processed securely via third-party payment providers – we do not store full card details)
  

Transaction Data

• Details of products ordered
  
• Payment amounts
  
• Order history
  

Marketing & Communication Data

• Preferences for receiving marketing communications
  
• Enquiries and correspondence

B. Information Collected Automatically

When you visit our website, we may automatically collect:

Technical Data

• IP address
  
• Browser type and version
  
• Device type
  
• Operating system
  

Usage Data

• Pages viewed
  Time spent on pages
  Navigation paths
  Website interaction data
  

This information is collected using cookies and similar technologies.

4. How We Use Your Personal Data

We use your personal data only where legally permitted.

We use your data to:

• Process and fulfill your orders
  
• Deliver goods to you
  
• Process payments and refunds
  
• Communicate with you regarding your order
  
• Respond to enquiries
  
• Improve our website and services
  
• Prevent fraud
  
• Comply with legal obligations

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Performance of a Contract - To supply goods you have ordered
  
• Legal Obligation - To comply with tax and accounting requirements
  
• Legitimate Interests - To operate and improve our business
  
• Consent - For marketing communications where required
  
• You may withdraw consent for marketing at any time.

6. Marketing Communications

We will only send marketing emails if:

• You have opted in, or
  
• You have purchased from us and have not opted out.
  

You can unsubscribe at any time by:

• Clicking the “unsubscribe” link in emails
  
• Contacting us directly

7. Sharing Your Data

We may share your personal data with:

• Payment processors (e.g., PayPal, Stripe)
  
• Delivery providers and couriers
  
• Website hosting providers
  
• IT and technical service providers
  
• Professional advisers (accountants, legal advisers)
  
• Regulatory authorities where required by law
  

We require all third parties to respect the security of your personal data and process it lawfully.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
  
• Loss
  
• Misuse
  
• Alteration

Access to personal data is restricted to authorised personnel only.

9. Data Retention

We retain personal data only for as long as necessary.

For tax and accounting purposes, we retain basic customer information for six (6) years after you cease being a customer.

10. Your Legal Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
  
• Request correction of inaccurate data
  
• Request deletion of your data
  
• Object to processing
  
• Request restriction of processing
  
• Request transfer of your data (data portability)
  
• Withdraw consent at any time
  

To exercise your rights, please email:
info@birminghamfoamshop.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

11. Cookies

Our website uses cookies to improve your browsing experience and analyse traffic.

You can manage cookie preferences through your browser settings. A separate Cookie

Policy may provide further details.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies of external sites and encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.