Privacy Policy

Quickfoam.co.uk
Related website: birminghamfoamshop.co.uk

1. Introduction

This Privacy Policy explains how personal data is collected, used, stored and protected in
connection with the websites quickfoam.co.uk and birminghamfoamshop.co.uk.

quickfoam.co.uk is operated by No1 Birmingham Foam Shop Ltd (Company Number:
15212652).

birminghamfoamshop.co.uk is operated by Birmingham Foam Shop Ltd (Company Number: 14015710).

The website birminghamfoamshop.co.uk currently redirects users to quickfoam.co.uk. Where a user is redirected to, places an order on, or otherwise uses quickfoam.co.uk, their personal data will be processed by No1 Birmingham Foam Shop Ltd as the primary data controller for that website and any orders placed through it.

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

By using these websites, you agree to the terms of this Privacy Policy.

2. Data Controllers

Depending on how you interact with our websites, your personal data may be processed by one or both of the following companies:

No1 Birmingham Foam Shop Ltd

Company Number: 15212652
Registered Office:
783 Warwick Road
Tyseley
Birmingham
B11 2HA
United Kingdom

Birmingham Foam Shop Ltd

Company Number: 14015710
Registered Office:
783 Warwick Road
Tyseley
Birmingham
B11 2HA
United Kingdom

Email for privacy enquiries: info@birminghamfoamshop.co.uk

For the avoidance of doubt:

If you place an order on quickfoam.co.uk, the primary data controller is No1
Birmingham Foam Shop Ltd
If you visit birminghamfoamshop.co.uk and are redirected to quickfoam.co.uk, your data may initially be collected in connection with that visit, but any subsequent order or website transaction on quickfoam.co.uk will be processed by No1 Birmingham Foam Shop Ltd
The two companies may share administrative, operational, customer service, and
technical resources where necessary for the running of the business and websites

3. What Personal Data We Collect

We may collect and process the following types of personal data:

A. Information You Provide to Us

Identity Data

Full name
Title

Contact Data

Billing address
Delivery address
Email address
Telephone number

Financial Data

Payment details processed securely via third-party payment providers
We do not store full card details

Transaction Data

Details of products ordered
Payment amounts
Order history

Marketing and Communication Data

Preferences for receiving marketing communications
Enquiries and correspondence

B. Information Collected Automatically

When you visit our websites, we may automatically collect:

Technical Data

IP address
Browser type and version
Device type
Operating system

Usage Data

Pages viewed
Time spent on pages
Navigation paths
Website interaction data

This information may be collected through cookies and similar technologies.

4. How We Use Your Personal Data

We use personal data only where legally permitted.

We may use your data to:

Process and fulfill orders
Deliver goods
Process payments and refunds
Respond to customer service enquiries
Communicate with you regarding orders or requests
Improve our websites and services
Prevent fraud and misuse
Comply with legal and regulatory obligations
Send marketing communications where permitted by law

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Performance of a Contract – to process and fulfil your order
Legal Obligation – to comply with accounting, tax, and regulatory requirements
Legitimate Interests – to operate, secure, and improve our business and websites
Consent – where required for marketing or certain cookies

You may withdraw consent at any time where consent is relied upon.

6. Marketing Communications

We may send marketing communications where:

you have opted in to receive them, or
you have purchased from us and have not opted out, where permitted by law

You can unsubscribe at any time by:

clicking the unsubscribe link in marketing emails, or
contacting us directly at info@birminghamfoamshop.co.uk

7. Sharing Your Data

We may share personal data with:

payment processors
delivery providers and couriers
website hosting providers
IT and technical support providers
professional advisers, including accountants and legal advisers
regulatory bodies or law enforcement where required by law
affiliated or related business entities where reasonably necessary for customer service,
administration, fraud prevention, website management, or order handling

Where data is shared, we take steps to ensure it is handled securely and lawfully.

8. Data Security

We have implemented appropriate technical and organisational measures to protect personal data from:

unauthorised access
loss
misuse
alteration
disclosure

Access to personal data is limited to those who have a legitimate business need to access it.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, tax, accounting and reporting requirements.

Basic customer and transaction records may be retained for up to six (6) years where required for legal or accounting purposes.

10. Your Legal Rights

Under UK data protection law, you have the right to:

request access to your personal data
request correction of inaccurate personal data
request erasure of your personal data
object to processing
request restriction of processing
request transfer of your personal data
withdraw consent where processing is based on consent

To exercise your rights, please contact:

Email: info@birminghamfoamshop.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO).

11. Cookies

Our websites use cookies and similar technologies to improve your browsing experience, analyse traffic, and support website functionality.

You can manage cookie preferences through your browser settings. A separate Cookie Policy may provide further details where applicable.

12. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those external websites and recommend that you review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on the relevant website page and will take effect from the date of publication.